A. functional channels
B. indirect marketing channel
D. descriptive channels
B. product class
C. product line
D. product family
A. horizontal channel conflict
B. vertical channel conflict
C. sealed channel conflict
A. average width of product mix
B. consistency of product mix
C. average depth of product mix
A. non-durable goods
B. augmented goods
C. services
B. unsought goods
C. shopping goods
D. specialty goods
A. impulse goods
C. homogeneous goods
D. emergency goods
A. pure bundling pricing
B. optional-feature pricing
C. pure bundling pricing
A. unsought goods
B. specialty goods
A. down-market stretch
B. Two-way stretch
C. left-market stretch
A. conditions of sale
B. intensive policy
C. territorial rights of producers
A. guarantees
B. labeling
D. warranties
A. width of product mix
C. consistency of product mix
D. length of product mix
B. price value customers
C. interactive customers
D. affinity customers
A. Two-part bundle pricing
B. mix bundling pricing
C. optional-feature pricing
B. product family
C. product class
D. need family
B. uncontrollable returns
C. controllable returns
D. differential returns
A. product controllable return
C. product uncontrollable return
D. product maintenance
A. line depth
C. line consistency
D. line filling
A. conflict between supplier and producer
B. conflict between wholesaler and retailer
D. conflict between retailer and end user
A. performance quality
C. conformance quality
D. reliability
A. homogeneous shopping goods
C. impulse shopping goods
D. emergency shopping goods
B. multi-channel conflict
C. vertical channel conflict
D. horizontal channel conflict
A. one-level channel
C. Three-level channel
D. Two-level channel
A. brokers
B. shoppers
C. market stoppers
B. heterogeneous goods
C. machine tools and refrigerators
D. legal advisors
A. class and line type
C. stock type
D. need family type
A. delivery
B. customer training
D. customer consulting
B. types of intermediaries
C. responsibilities of channel members
D. number of intermediaries
B. Three-level channel
C. Two-level channel
D. Zero-level channel
D. up-market stretch
A. fruits and vegetables
B. wheat and livestock
D. cotton and jute
A. business supply or service
B. capital items
D. materials and parts
A. dual branding
B. brand building
C. pure branding
A. escalator
B. broker firms
C. sales agents
A. no durable goods
C. durable goods
D. basic product
A. homogeneous goods
B. staples
C. impulse goods
C. up-market stretch
D. Two-way stretch
A. reliability and repair-ability
B. conformance and performance quality
C. durability and style
A. exclusive distribution
B. descriptive distribution
C. selective distribution
A. product classification system
B. customer value system
C. product differentiation system
C. length of product mix
D. depth of product mix
B. ordering ease
C. customer training and consultation
D. delivery and installation
A. predatory channel system
B. quotation channel system
D. discount channel system
A. 30
B. 24
D. 6
A. product assortment
B. product mix
C. product system
B. depth of product mix
A. heterogeneous goods
B. legal advisors
D. shampoos and soaps
A. operating supplies
C. maintenance and repair items
D. component parts and materials
B. mix branding
C. optional branding
D. line fill branding
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