A. providing feedback to the employees
B. setting work standards
C. assessment of employee performance
A. task analysis
B. competency model
C. need analysis competency model
A. HRM interventions
B. techno structural interventions
C. human process intervention
A. techno structural
B. human process
C. strategic applications
A. non-financial incentives
C. ineffective incentives
D. effective incentives
A. intrinsic motivation
B. outsourced motivation
D. in-house motivation
A. unfreezing stage
C. all of above
D. moving stage
A. comparing sales figures from last year
C. planning incentives
D. increase salary
C. techno structural interventions
D. strategic intervention
A. training
C. both A and B
D. none of above
A. job training
B. job rotation
D. lifelong learning
A. need analysis
B. evaluate
D. implement
A. extrinsic rewards
C. de-expectancy
D. intrinsic rewards
A. experience
B. skills
D. knowledge
A. is simple to use
B. ends up with predetermined rating figures
C. provides behavioral anchors
A. avoids central tendency and biases
B. provides behavioral anchors
C. avoids central tendency and biases
A. personal competencies
C. business management
D. both A and C
A. training communication
B. quality management
C. own motivation
B. direction sharing
C. ongoing performance monitoring
D. goal alignment
D. human process intervention
A. refreezing stage
B. moving stage
C. nonmoving stage
A. behavior modeling
C. in-house development center
D. role playing
A. performance in previous years
B. none of above
D. performance in last job
A. intrinsic rewards
C. extrinsic rewards
D. detraction
A. fixed-variable pay
C. fixed pay
D. mixed pay
A. design of evaluation
B. the things to measure
C. in-house development
B. measuring reaction
C. measuring behavior
D. measuring learning
B. negligent training
D. learning
A. up rating
B. lenient/strict tendency
D. dialog rolling
B. HRM interventions
C. strategic intervention
D. techno structural interventions
B. off the job training
C. job rotation
D. apprenticeship training
B. ethnocentric
C. geocentric
D. polycentric
A. unsatisfactory-uncorrectable interview
B. satisfactory-not promotable interview
D. satisfactory-promotable interview
B. employee training
A. human process intervention
A. ends up with predetermined rating figures
C. an ongoing basis evaluation
D. avoids central tendency and biases
A. hire the employee
B. fire the employee
C. counsel the employee
A. performance based appraisal
B. HR system
C. appraisal system
B. proportion premium
C. variable premium
D. fixed premium
A. central tendency
C. bias
D. halo effect
B. interpersonal competencies
D. Both A and C
A. pay for performance
B. pay for tenure
D. pay for skills
B. halo effect
D. central tendency
A. lenient tendency
B. biasing tendency
C. strict tendency
B. ongoing performance monitoring
C. direction sharing
D. ongoing feedback
A. alternation ranking method
B. paired comparison method
D. forced distribution method
C. refreezing stage
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